The information on this page is meant to help you troubleshoot encountered problems. Please try if the
items below do solve your problem.
The UV tube does not lit
Please check the following items:
9V DC, 500mA, 2.1mm plug, positive outside
Each time I move the UV-1 there is some noise coming from the tube. Is that normal?
|A:||Yes, it is normal the UV tube makes a bit of noise like there is something loose inside the tube when you move the UV-1. This is caused by a little piece of mercury inside the tube needed to generate the UV light.|
Does the UV tube fall under the UV-1 warranty?
|A:||No. Since the UV tube is very fragile, we can't offer warranty on this part. New tubes can be ordered if needed.|